In order to make our return policy simple and provide excellent customer service, Ohio Transmission Corporation allows for returns purchases placed within thirty (30) days. All returns must be postmarked within thirty (30) days of the original purchase date.
You may return items purchased from an OTC company for a refund provided that the manufacturer that produced the product will accept the product back from the OTC company or if OTC pre-approves the reallocation of the item back to our inventory.
Manufacturer return policies vary, therefore, if you have a question regarding the ability to return an item, please contact us prior to purchasing the item.
All items requested to be returned must be in the unopened original package. The purchaser will be responsible for all shipping cost to return the item(s) to OTC company from where the item was originally shipped from.
Please use this form to request a return. It will direct you to the Ohio Transmission Corporation website where you can input your information.
If the item is returnable, we will issue a Return Authorization # (RA#) that will allow us provide a full refund to your account after receiving the item.
If you have any questions concerning our return policy, please contact us at firstname.lastname@example.org.